Kevin arrived and solved every problem in a thorough and caring way. When other trades made promises and made a mess, I was put in touch with Kevin, and like a true professional, he solved all the problems with dedicated professionalism and he really cared about our needs. Kevin is a friendly person and we knew we were in safe hands. Every job he did, he discussed with us beforehand, explained what he was doing, and carried his work out with a thoroughness that is not common today. We had been let down in a big way with sloppy work from previous plumber and tiler and builder, Kevin came and solved everything, with his engineering skills, his ability to spot what was wrong, and give not only a solution, but the right solution for us . We would recommend his work to anyone, and we would recommend him as a person to anyone who wants a skilled tradesman that actually CARES about his customers.